Please note that some options have changed for merchants that are currently running software version 4.11.9.
Step 1: This is the new home screen on the devices running software 4.11.9
Step 2: To access the terminal options you will need to press the “*” key on the device which will bring up the below
Step 3: To process a refund or a reversal you will need to press the “#” key on the device.
Step 4: To do parameters and banking you will need to press “Enter” on the device for the following options to display.
Step 5: If the card processing option does not appear please follow the below steps.
•Manager ID & PIN