How to process manual e-Fuel


Step 1: Go to POS Machine, when it asks for next customer do the following

Step 2: Enter the PUMP number

Step 3: Select manual Petrol

Step 4: Choose the relevant grade (ULP, LRP, Diesel)

* Now enter the needed volume or press enter and put in the Rand amount and press enter again

DO NOT select total

Step 5: Press show keyboard

Step 6: Press F/C Functions

Step 7: Select Helpdesk

Gives Two options - Authorise current transaction or pre-authorise pump

Step 8: Select Authorise Current transaction

Step 9: Hippos will prompt for a password – manager’s password if requiredEnter 36 digit auth code received from AFS

Step 10: Press enter (hipos will display next customer)Press totalEnter ODO meter

Step 11: Enter the Business mileage (select no/yes)This will authorise the transaction



We strive for perfection. Please complete the surveys below to help us better assist you.

Want to Know More About FNB?

Did you find the articles above helpful?

Require More Functionality?

Is there functionality/process you require that is not currently available?

Found a Bug or Error in our System?

Are you experiencing any bugs or errors?