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How to do a COD refund

Step 1: Use your username and password to log into Unisolv.

Step 2: From the Unisolv master menu, select Invoicing program.

Step 3: Use your cashier code and password to log in.

Step 4: Select refund on account option

Step 5: Enter the account number or press enter and type in the customer surname.

Step 6: Enter the document number of the transaction.

Step 7: A screen with the items to be refunded will appear and then press Tab to transfer.

Step 8: Select the reason for the refund.

Step 9: Select the reference and the month to age. Now your C.O.D account has been refunded.

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